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FAQs

HOW DO I BOOK

The perfered method is by booking through the web seb site and adding your details yourself, altrenatively you can call us on 07425174570 and we will book you manualy or you can email us at bozo_castles@hotmail.co.uk

 

DO I NEED TO PAY A DEPOSIT?

No deposit is required.

 

HOW MUCH NOTICE DO I NEED TO GIVE BEFORE BOOKING?

You can book anytime although our bookings can get quite busy so please book early to avoid disappointment, Alternatively you can call us on the day as we may have available castles.

 

HOW MUCH DOES IT COST?

Please see our web site for our prices and week day discounts.

 

CAN YOU SET UP A CASTLE ON A SLOPE?

No, due to Health & Safety reasons,but if its a slight slope then it may be possible. Please call us before booking to discuss this.

 

WHAT DO THE PRICES INCLUDE?

Prices include LOCAL delivery (a small charge will apply for out of area deliverys) please call us for a Quote. You will also recieve a blower and safety crash mats as standard.

 

WHEN ARE YOUR CASTLES AVAILABLE?

Our castles are available 7 days a week all year around. Even bank holidays.

 

HOW LONG DO I GET THE EQUIPMENT FOR?

A normal days hire is usualy up to 5 hours but this can be extended on request. Please call us.

 

DO YOU HIRE OVERNIGHT?

Under certain circumstances this may be arranged. Please call us.

 

HOW DO I PAY?

We only take cash on delivery at this moment.

 

WHAT IF I NEED TO CANCEL?

You can cancel at any time but please let us no ASAP so we can release your booking to other customers.

 

WHAT IF IT RAINS?

Unfortunately the Bouncy Castles cant be operated in wet weather.

 

HOW LONG DOES IT TAKE TO SET UP/INFLATE/DEFLATE AND PACK UP THE EQUIPMENT?

It usualy takes around 15 minutes to set up and 20 minutes to pack away, but this may vary depending on the castle size.

 

HOW MUCH SPACE IS REQUIRED?

You will need a minimum of 5 feet at the front and rear of the castle and 3 feet at the sides. PLEASE NOTE - The castle needs to be sited on a clean soft ground. Please make sure all sharp objects,toys are removed and the area is clear of dog foul.

 

WHEN I HIRE THE CASTLE IS THERE ANYTHING I NEED TO SUPPLY?

We supply all the hardware all you need to supply is a 240v mains power supply. Also you will need to provide 2 forms of ID i.e Drivers licence utility bill ect, this forms part of our hire agreement.

 

IS THERE A AGE LIMIT FOR CHILDREN USING THE CASTLE?

All our Childrens castles are for Children aged up to 12years